RETURNS POLICY

Where do I send my Returns to?

To arrange a return please email [email protected] quoting your name, address, the transaction number and/or date of purchase, details of the product, a photo (if necessary), the reason for return and whether you require a refund or replacement.

Any item(s) being returned must be returned in their original Two Fussy Blokes packaging. Please pack the item carefully and we recommend that you use a secure and tracked service for your own protection. Please send items for return to:

Attention: Peter Spychala

467 Remuera Road, Remuera,  Auckland . 1050 New Zealand.

The item is your responsibility until it reaches us therefore, we cannot accept responsibility for any items lost or stolen in transit. Any item returned after the stated time period will only be refunded at our discretion.

 

What Is Your Returns Policy?

We want you to love your Two Fussy Blokes products but if for any reason you are unhappy with your purchase, we are happy to offer a full refund or exchange providing you send it back to us within 14 days of receipt.

Please Note:

• Exchanges are possible if the item is available.
• Two Fussy Blokes cannot refund the delivery cost or any international tax or duties paid on non-faulty exchanged items.

Please note, Two Fussy Blokes only accepts returns or exchanges for items purchased from our website e-commerce only. If you purchased one of our products through any other means then this policy is not applicable to you.

Please keep all original packaging if there is an issue with your order. If you receive an incorrect item, please do not open or use it, we cannot process returns on used items.

If you wish to cancel an order before it is shipped, please email or phone us. If we are able to catch it in time, we will issue a store credit for the value of the order. Unfortunately, orders that are already with NZ Post/Courier-Post/FedEx cannot be cancelled. Please think carefully before placing your order.

 

Do You Accept Returns On Sale Items?

Unfortunately, we do not accept any returns or provide exchanges for any sale items.